📜 Terms & Conditions
Welcome to Arigato Kaimono! We’re so glad you’re here. 😊 Before you start shopping, please take a moment to read our Terms & Conditions. By using our website, you agree to the following terms, so you know exactly what to expect when shopping with us.
1️⃣ General Information
- Arigato Kaimono is an online marketplace that connects customers with third-party suppliers to bring you great products at affordable prices.
- We reserve the right to update or modify these terms at any time, and continued use of our website means you accept any changes.
- All product prices, descriptions, and availability are subject to change without notice.
2️⃣ Orders & Payments
- All orders must be paid for in full at the time of checkout. We currently accept PayPal for secure transactions.
- Once an order is placed, it is processed within 12-24 hours and can’t be modified or canceled after this period.
- Prices may change due to promotions, supplier adjustments, or currency fluctuations, but once an order is placed, the price is final.
- If a product is out of stock after purchase, we will notify you and issue a full refund or suggest an alternative.
3️⃣ Shipping & Delivery
- We offer worldwide shipping, and delivery times vary based on your location.
- Standard delivery takes 7-30 business days, depending on the destination.
- Some items may be shipped separately if ordered together, as they may come from different suppliers.
- We are not responsible for customs duties or taxes imposed by your country.
- We do our best to ensure timely delivery, but we are not responsible for delays caused by shipping carriers, customs processing, or unforeseen events like weather disruptions or global emergencies.
For more details, check our Shipping Policy.
4️⃣ Returns, Refunds & Replacements
We want you to love your purchase, but if something isn’t right, we’re here to help! 😊
- You can request a return, refund, or replacement within 7 days of delivery for the following reasons:
✔️ You received the wrong item
✔️ Your item arrived damaged or defective
✔️ Your package is lost in transit (If it hasn’t arrived within 45 days) - To process a return, please contact us at support@arigatokaimono.com with your order number and photos/videos of the issue.
- Refunds are processed within 5-10 business days after approval and issued to your original payment method.
- Change of mind or incorrect size selection is not eligible for returns, so please double-check before ordering.
More details are available on our Return Policy page.
5️⃣ Privacy & Security
Your privacy matters to us! 🔒
- We only use your personal information (name, email, shipping address) to process and deliver your order.
- We never share, sell, or misuse your personal data.
- Payments are 100% secure and processed through PayPal, ensuring encrypted and fraud-protected transactions.
- We do not store any payment details—your security is our priority.
For more details, check our Privacy Policy.
6️⃣ User Conduct & Store Usage
To keep things smooth for everyone, we ask that you:
✔️ Provide accurate and up-to-date shipping information
✔️ Use our website legally and ethically
✔️ Contact us if you have any issues before opening a dispute
❌ Do not engage in fraudulent transactions or misuse our services
Failure to follow these guidelines may result in order cancellation, account suspension, or refusal of service.
7️⃣ Limitation of Liability
- Product Variations: We source products from various suppliers, so minor variations in color, size, or design may occur.
- Service Availability: While we strive to provide accurate information, we can’t guarantee uninterrupted or error-free access to our website.
- No Warranties: We do not provide warranties on products unless explicitly mentioned in the product description.
By shopping with us, you acknowledge and accept that Arigato Kaimono is not liable for indirect, incidental, or consequential damages resulting from product use or delivery issues.
8️⃣ Contact Us – We’re Here to Help! 😊
If you have any questions or concerns about these Terms & Conditions, feel free to reach out! 💙
📩 Email: support@arigatokaimono.com
📆 Response Time: We aim to respond within 24-48 hours.
Thank you for choosing Arigato Kaimono – Happy Shopping! 🎉